Frequently Asked questions
Check out our FAQ section for quick answers to common questions about class bookings, memberships, and what to expect during your first spin session. For further assistance, don't hesitate to contact us directly!
studios
What are the studio’s operating hours?
Our studio is open from 7:00 AM to 9:00 PM on weekdays, and from 9:00 AM to 9:00 PM on weekends.
Where is the studio located?
We are located at Suntec City, 3 Temasek Boulevard, 02-466, S038983. The studio is easy to reach by public transport or car. If coming by MRT, alight at Promenade Station (CC4/DT15) and follow the signs to Suntec City Mall.
What facilities are available at the studio?
We offer showers and lockers for your convenience, so you can refresh after every workout.
Is equipment provided?
Yes, all necessary equipment for your classes is provided at the studio, so you only need to bring yourself and your energy!
Do you offer a free trial class for first-timers?
We offer a trial package of 3 classes for $49, which can be purchased under the "Pricing" section on our app or website.
booking
How can I book a class?
You can book classes through our app or website once you’ve purchased a package. It’s quick and easy!
When is the class schedule released?
Our class schedule for the following week is released every Sunday at 12:00 PM, so you can plan ahead and secure your spot.
What happens if the class I want is fully booked?
If a class is fully booked, you can join the waitlist. We'll notify you if a spot becomes available.
Can I cancel or reschedule my booking?
Yes, you can cancel or reschedule your class up to 6 hours before the scheduled start time to avoid losing your class credit.
How early should I arrive for my class?
Please arrive 25 minutes before class starts if it’s your first time. We’ll give you a studio tour and help with any equipment needs.
Membership
What membership plans do you offer?
We offer flexible membership packages tailored to fit your fitness goals, including single-class passes and multi-class packages.
Can I freeze or pause my membership?
Yes, you can freeze your membership for a certain period. Just get in touch with us, and we’ll assist with the process.
Are there any special benefits for members?
As a member, you’ll enjoy priority booking, exclusive promotions, and access to special events at our studio.
Can I upgrade my membership?
Absolutely! You can upgrade your membership at any time to a plan that better suits your needs. Contact us for details.
How do I cancel my membership?
You can cancel your membership by reaching out to our team. We'll guide you through the process and provide the necessary steps.
Contact us!
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Get in touch today!
Quis tortor hendrerit interdum imperdiet amet at quis ultricies elit faucibus ultricies non consectetur orci auctor fusce turpis amet adipiscing vulputate.
Get in Touch today
Contact us for any inquiries or to book a class!Follow us on social media for updates and promotions. We're here to help!
